Contact

We're here to help.

Have a question about GatherHub? Need help with your account or event setup? Our team is ready to assist you.

Email Support

[email protected]

For general inquiries and support questions.

Sales Inquiries

[email protected]

Interested in GatherHub for your organisation?

Response Time

Within 24 hours

We typically respond during business hours (Mon-Fri).

Office

Remote-first company

Our team works across multiple time zones.

Send us a message

Fill out the form below and we'll get back to you as soon as possible.

We use your details only to reply to this enquiry and follow up about GatherHub. They are stored in our customer records (and merged with any earlier enquiry from the same email or phone), never sold, and you can ask us to update or delete them at any time via [email protected].

FAQ

Common questions

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days (Monday to Friday). For urgent technical issues, please indicate this in your message subject.

Do you offer phone support?

Currently, our primary support channels are email and in-app messaging. This allows us to provide detailed, documented assistance and maintain a record of our conversations.

Can I schedule a demo or consultation?

Yes. Please contact [email protected] with your availability and organisation details, and we will arrange a personalised demonstration of the platform.

Where can I find technical documentation?

Our Help Center contains guides, tutorials, and technical documentation. You can also contact support for specific technical questions.

Have more questions? Visit our Help Center